What some of our customers say…"Within an hour or so of activating our plan-b, our staff were back online, taking calls and satisfying customers from Plan-b's Standby Facility. The risk we faced of losing Southern Cross customers was effectively eliminated." "We were very sceptical that plan-b could ever recreate even one system in any timeframe at all compared to their declaration that they could recreate the entire suite within a day or so. Even having now done so without involving the people who originally established the systems, it still seems a little unbelievable! "We had planned to build our own dedicated disaster recovery site. We abandoned this idea when we discovered that plan-b could provide us with a tested and proven contingency arrangement for a fraction of the cost. Our decision to go with plan-b was justified when a few months later we suffered an unexpected systems outage that affected all of our business users. By activating our plan-b the issue was promptly resolved enabling us to continue to service our customers." Ton Hogendoorn IT Manager Rentokil Initial "Like many businesses, technology continues to infiltrate our processes to the extent whereby system outages can quickly impact operations. This proved the case when we suffered a system fault. Within hours of receiving our call plan-b delivered fully recovered replicas of our original Servers and plugged them back into our network. Any impact to revenue and supply chain was effectively eliminated." Jason Copus Chief Financial Officer Smith & Caughey "We recently ran an exercise with plan-b, simulating an event that prevented access to the council offices. 60 staff were relocated to the plan-b standby workspace facilities. The success of this exercise has given us confidence that we can continue to service our city and our ratepayers when things go wrong." Jeff Shaw Information Systems Manager North Shore City Council
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