Customer Portal

Welcome to our Customer Portal

If you are an existing Plan-b customer you can access our customer-only services from this page.

To activate your Plan-b:

Phone:	0800 RECOVER (0800 732 683)
International:	+64 4 918 3419

To access our online services:

Our Customer Portal contains access to your Plan-b online services, including Backup Tape Management for SafeNOW customers.

To request a backup tape retrieval:

Phone:	+64 9 916 6054 or 0800 4 TAPES (0800 482 737)
Email:	Auckland Regional Customers	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
	Wellington Regional Customers	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
	Christchurch Regional Customers	This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Plan-b Terms of Trade:

Please find to follow copies of our current terms of trade. Some of these documents are password protected. If you require access and do not have the current password, please contact your Plan-b representative.

Terms & Conditions

Service Terms (requires password)

Fees Schedule (requires password)

For all other enquiries:

Please visit our contact us page, email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call us on 0800 CONTINUE (0800 266 846).

Business Continuity Specialists