Our Customers

"We were very sceptical that Plan-b could ever recreate even one system in any timeframe at all compared to their declaration that they could recreate the entire suite within a day or so. Even having now done so without involving the people who originally established the systems, it still seems a little unbelievable!

A significant benefit resulting from the exercise has been revealing that, even though all indications were that we were backing up successfully, one of the critical productive databases failed to restore. Had this been revealed during some sort of fault or fire the consequences would have been disastrous."

Darren Turner
Chief Technology Officer
APN Group in New Zealand

“[During the September 2010 Christchurch Earthquake] we were impacted, but it was manageable. None of our customers even realised we were not in our regular office.”

Ron Goodfellow,
Chief Operating Officer
Farmside

"We had planned to build our own dedicated disaster recovery site. We abandoned this idea when we discovered that Plan-b could provide us with a tested and proven contingency arrangement for a fraction of the cost. Our decision to go with Plan-b was justified when a few months later we suffered an unexpected systems outage that affected all of our business users. By activating our Plan-b the issue was promptly resolved enabling us to continue to service our customers."

Ton Hogendoorn
IT Manager
Rentokil Initial

"[During the September 2010 Christchurch Earthquake] we didn’t miss one payroll to staff, we didn’t miss one payment to suppliers and we kept up to date with everything.”

Gordon MacLeod
Chief Financial Officer
Ryman Healthcare

"Within an hour or so of activating our Plan-b, our staff were back online, taking calls and satisfying customers from Plan-b's Standby Facility. The risk we faced of losing Southern Cross customers was effectively eliminated."

Craig Morrison
Chief Operating Officer 
Southern Cross Travel Insurance and Member Services